Salvage operation
Date issue released
Issue number
Issue Status
Closed – Not addressed
Transport Function
Shore operations
Issue Owner
United Salvage
Mode of Transport
Marine
Issue finalisation date
Safety Issue Description

United Salvage was severely limited in its ability to provide the required salvage services as it did not own, operate or directly control any towage vessels for which it relied on towage providers. This limitation was not made clearly known to Portland Bay’s master, owners or managers or involved authorities to allow them to properly assess whether the most suitable towage vessels, including the emergency towage vessel, had also been promptly deployed for salvage and emergency response.

Response by United Salvage

United Salvage advised the ATSB that it had mobilised with the intent of providing its best endeavours to assist Portland Bay with ‘available’ towage assets and continued these endeavours with any asset ‘available’ either under the Lloyds Open Form (LOF) salvage agreement or tasked by the Australian Maritime Safety Authority. United Salvage did not provide advice on safety action.

ATSB comment

The ATSB acknowledges that United Salvage used the towage assets made available to it and recognises the limitations with respect to the assets at its disposal. However, the ATSB considers that a salvage company offering to provide professional salvage services, including under an LOF salvage agreement, should afford the master, owners and managers of the ship to be salved the opportunity to consider the salvor’s capabilities and limitations. This would allow them to make informed decisions about whether other salvage or towage providers should supplement the salvor’s services. A professional salvor should ensure that suitable towage assets are readily available at its disposal to provide the salvage services required and expected.

Therefore, the ATSB considers that United Salvage should have clearly informed Portland Bay’s master, owners and managers as well as response agencies about its limitations. As such, the ATSB has issued the following safety recommendation to United Salvage. 

Issue Status Justification

On 1 September 2025, United Salvage advised that it did not accept the safety recommendation associated with this safety issue and provided its reasons. The ATSB’s assessment of this response is that United Salvage’s reasons are based on unsubstantiated claims that repeat similar ones in its submission to the draft investigation report. Most of those claims were rejected as they were either factually inaccurate or inconsistent with other evidence obtained as detailed in the final investigation report. Since United Salvage does not accept the recommendation or intend to address the safety issue, the ATSB is closing this issue as ‘not addressed’.

Safety recommendation
Action number
MO-2022-006-SR-07
Organisation
United Salvage
Action Status
Closed
Action description

The Australian Transport Safety Bureau recommends that United Salvage takes safety action to address this safety issue by ensuring that its capabilities and limitations to provide professional salvage services are made clearly known to the master, owners and managers of the ship to be salved under a salvage agreement.

Organisation Response

Date Received
Organisation
United Salvage
Response Text

On 1 September 2025, United Salvage advised that it disagreed with the ATSB’s recommendation. In large part, United Salvage’s response repeated information in its submission to the ATSB draft investigation report. While the final investigation report addressed the submission in detail, a summary of United Salvage’s reasons for not accepting the recommendation is provided below for context and completeness.

  • United Salvage provided services using the towage assets of Engage Towage under an existing agreement.
  • Svitzer Australia (Svitzer) did not make its towage assets available as it was negotiating a separate contract to provide towage services to ‘Portland Bay’.
  • The ship’s agent, Monson Australia, was aware of the tugs mobilising and/or available so the agent and ship’s owners could have declined United Salvage’ services if they felt the Engage Towage tugs were not appropriate.
  • The Port Authority of New South Wales (Port Authority) and the Australian Maritime Safety Authority (AMSA) did not object or question the use of the Engage Towage tugs mobilised.
  • United Salvage advised AMSA that it did not intend to use Svitzer’s tug ‘Bullara’ as it believed the tug was in port, and AMSA did not indicate that it had been mobilised.
  • United Salvage accepted the use of ‘Bullara’ when it arrived near the ship.
  • United Salvage advised ‘Portland Bay’s’ master which tugs were en route and did not overstate their capabilities and stated that it was the ship owner’s right to accept or reject the services offered or contract additional services.
  • United Salvage felt it best that the masters of the tug ‘SL Diamantina’ and ‘Portland Bay’ communicate directly with each other.
  • United Salvage used the tugs that were available as some tug operators had refused to assist until AMSA intervened.
ATSB Response

The ATSB notes with concern that United Salvage does not accept the recommendation and the reasons it provided are of further concern. These reasons contain unsubstantiated claims that repeat similar ones in its submission to the draft investigation report. Most of those claims were rejected as they were either factually inaccurate or inconsistent with other evidence obtained as detailed in the final investigation report. However, the key points below are provided as they continue forming the basis of the ATSB’s assessment of the associated safety issue. 

  • Engage Marine (Engage Towage’s parent company) stated that the investigation report was accurate and captured all elements that needed to be highlighted and addressed.
  • United Salvage did not inform the ship’s master, owners, managers or agents nor authorities (Port Authority and AMSA) that the harbour tug ‘SL Diamantina’s’ aft towing winch was not operational, which rendered it incapable of effectively assisting the ship in the prevailing weather.
  • United Salvage was not capable of providing the required salvage services with the harbour tugs SL Diamantina and SL Martinique because, even jointly, they were not capable of performing the required services in the prevailing weather.
  • Unsurprisingly, United Salvage’s attempt to tow the ship to sea using SL Martinique and Bullara failed as this was beyond the combined capabilities of these harbour tugs in the weather conditions with the towing lines deployed.
  • It was only after its attempted tow failed that United Salvage requested AMSA for refuge in Port Botany and asked that the emergency towing vessel (ETV), Svitzer Glenrock, be mobilised.
  • The ship’s near stranding with potentially catastrophic consequences was prevented solely by the prolonged, emergency use of its anchors.
  • The success of the ship’s tow into Port Botany was largely attributable to the use of the ETV and not the efficiency and effectiveness of the salvage operation or management of the incident.
ATSB Response date